Privacy Policy

The Scottish Poetry Library is committed to your privacy. The following statement explains how we collect information about out web site users and how we use that information.  This policy may change occasionally so please check this statement from time to time.

If you have any questions about this privacy statement please address them to:

The Director,
Scottish Poetry Library,
5 Crichton’s Close,
Edinburgh EH8 8DT.

Scope

This Privacy Policy refers to the Scottish Poetry Library website and online shop (www.scottishpoetrylibrary.org.uk). By using the Scottish Poetry Library website and online shop you signify your acceptance of this Privacy Policy. This statement is subject to change and alteration from time to time. The way we use any information will be subject to the privacy statement that is current when that information is gathered. Please check this page regularly to see any changes.
The Scottish Poetry Library is a registered charity (No. SCO23311). It has its registered offices at 5 Crichton’s Close, Canongate, Edinburgh EH8 8DT.

What information the Scottish Poetry Library collects

We collect personal information from you through you creating an account with us and buying items from our online shop, subscription to our newsletter(s), competition entry, borrowers forms  and any other forms that you may complete, as well as any e-mails that you send us.

Our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (e.g. search criteria). The basket sections of the site utilises cookies to enable the association of a Basket with the user's computer, thereby enabling the Basket to "remember" the contents of the Basket during a browsing section. 

What the Scottish Poetry Library does with your personal information 
We use personal information that you give us to answer your enquiries and provide you with information you have requested. We also use this information to better understand website usage and audience attendance so we know what areas of our website and what activities and events customers prefer. Website data is stored in log files and is used for aggregated and statistical reporting but cannot be attributed to you as an individual.
We may use your personal information to keep you informed about Scottish Poetry Library events and activities and may contact you from time to time about these. If you have given us permission to do this, we may use your information to send you email bulletins and other email alerts.
We will also use your information to process any transactions you make with us and for internal administration and analysis.

Childrens' privacy

Children’s privacy is of the utmost importance to us. Any child under the age of 14 should always ask a parent or teacher for permission before making any type of online enquiry.

Public Forums

In the future we may make chat rooms, forums, message boards, and/or news groups, as well as the ability to comment on blog postings available to users of the Scottish Poetry Library website. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Advertisers, commercial associates, links

The Scottish Poetry Library website may contain links to web sites operated by third parties. While we would never knowingly link to a site which we believed to be operating in bad faith, the Scottish Poetry Library is not responsible for the content of these web sites and we take no responsibility for the content, privacy practices, goods or services offered by these sites. The Scottish Poetry Library accepts no responsibility for any loss or damage you sustain by visiting these web sites.

Who we share information with

We will not share any information we store about you with any third party.

Compliance with law

We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction.

Security

The Scottish Poetry Library online shop and website uses SSL (secure socket layer) encryption to ensure the highest security for personal details submitted to us over the Internet. Our security certificate is issued by Equifax, and we use SSL AES-256 256-bit key encryption. Information which passes between your computer and our website cannot be read by anyone else.
The utmost care is placed on protecting your data, whether received by us via the website, or by email or other form of correspondence or forms.

Your rights

You have the right to ask for a copy of the information held by us in our records. You also have the right to require us to correct any inaccuracies in your information. If you no longer wish us to hold your information, we will comply with your wishes.

Consent

By disclosing your personal information to us by using this website or over the telephone or by email, you consent to the collection, storage and processing of your personal information by the Scottish Poetry Library in the manner set out in this Privacy Policy.

If you have any concerns about the information we hold about you, you can email us at reception@spl.org.uk